Privacy Policy

PRIVACY POLICY

Last Updated: 21 May, 2023

This Privacy Policy explains how our organization, herein referred to as “We” or “Us”, uses the personal data we collect from you when you use our website.

1. What data do we collect?

Our website collects the following data:

  • Personal identification information: This may include your name, email address, phone number, and physical address, which you provide when you make a booking or sign up for our newsletter.
  • Digital identification data: This includes your IP address, which is automatically collected when you visit our website.
  • Payment Information: When making a booking, we will also collect your payment information.

2. How do we collect your data?

We collect data and process data when you:

  • Make a booking through our website using the Sirvoy booking system.
  • Use or view our website via your browser’s cookies.

3. How will we use your data?

Our organization collects your data so that we can:

  • Process your booking.
  • Manage your account.
  • Improve our services and web presence.
  • Email you with special offers on other products and services we think you might like.

4. How do we store your data?

Our booking system is powered by Sirvoy, a third-party service provider that collects and manages all booking related data, including your personal identification information and payment details. As a third-party service, they have their own strict security measures and privacy policies in place. For more information, we strongly encourage you to review Sirvoy’s Privacy Policy.

5. Cookies

Our website uses cookies to understand how you use our website and to improve your experience. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information.

When you visit our website, we may collect information from you automatically through cookies or similar technology, including:

  • Information about your browser and device.
  • Your IP address.
  • Information about your visits and use of the website, such as your navigation path and site interactions.
  • Other information as detailed in the WordPress cookie policy.

Our website is run using WordPress, and the specific cookies used by WordPress can vary based on the specific plugins and services used. For a detailed list of the types of cookies used by WordPress, please refer to WordPress’s Cookie Policy.

6. Your data protection rights

Under the General Data Protection Regulation (GDPR), you have several data protection rights. These include:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our published contact details.

7. Changes to our Privacy Policy

Our organization keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21 May, 2023.

8. How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at our published contact details on this website.

9. How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that our organization has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office in your region.

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.